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Privacy Policy

Shiny Shell Training

Effective date: June 30, 2026

Shiny Shell Carwash (“Shiny Shell,” “we,” “us”) operates Shiny Shell Training, an internal training platform for our employees. This policy explains what information we collect and how we use it.

Who this applies to

Shiny Shell Training is for Shiny Shell employees only. Accounts are created by company administrators; there is no public sign-up.

Shiny Shell Training is operated by Coldwater Capital, the parent company of Shiny Shell Carwash, and Coldwater Capital is the sender of record for the text message programs described below.

Information we collect

Your name, your work or personal email address (optional), your mobile phone number, and your training activity and progress.

How we use your information

  • To create and manage your training account.
  • To sign you in, including sending one-time login verification codes by SMS.
  • To send account-related messages such as a welcome message with your sign-in link.
  • To send training notifications, such as a course being assigned to you or a reminder that training is due, by text message or email.
  • To track training completion for your role.

SMS / text messaging

We run two separate text message programs. They send from different phone numbers, and you can opt out of either one without affecting the other. Both are transactional, neither is marketing, and we send them only to our own employees.

1. Account security

What we send: a one-time verification code when you sign in, and a one-time welcome message with your sign-in link when your account is first created.

Who gets it: anyone who signs in with a phone number. How often: depends on how often you sign in.

To stop it: reply STOP to that number. Note that you will then need to sign in using your email address instead, because that is how the code reaches you.

2. Training notifications

What we send: notice that a training course has been assigned to you, reminders that assigned training is due or overdue, and notice of activity on your own account, such as a submission being approved.

Who gets it: employees who have given us a mobile number and agreed to receive these. How often: varies with the training assigned to you.

To stop it: reply STOP to that number. You will still receive your sign-in codes, because those come from the other number and are a separate program.

Message and data rates may apply to both programs. Reply HELP to either number for help.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Service providers

We use Twilio to deliver SMS and Supabase to store account data and handle authentication. These providers process information only to provide their service to us. We do not sell your personal information.

Data retention & security

We keep your information for as long as you have an account and as needed for legitimate business or legal purposes. We use industry-standard safeguards to protect it.

Contact

Questions? Contact us at support@shinyshell.com or (385) 235-7844.